Privacy Policy

Effective Date: March 17, 2026

Keygrip ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at keygrip.ai and our SEO and content intelligence platform (collectively, the "Service").

By using the Service, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Service.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

• Name and email address
• Password (stored in hashed form)
• Organization name and role (if applicable)
• Billing information (processed and stored by our third-party payment provider)

1.2 Usage Data

We automatically collect information about how you interact with the Service, including:

• Pages visited and features used
• Search queries and content generation requests
• Date, time, and duration of sessions
• Device type, operating system, and browser information
• IP address and approximate geographic location

1.3 Content and Project Data

We store the content and data you provide through the Service, including:

• Website URLs and domain information you submit for analysis
• Documents you upload for RAG (Retrieval-Augmented Generation) processing
• Content generated through the platform
• Keywords, SEO configurations, and project settings

1.4 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your session and authentication state
• Remember your preferences and settings
• Understand usage patterns and improve the Service
• Measure the effectiveness of our communications

You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of the Service.

1.5 Analytics

We use analytics services to help us understand how the Service is used. These services may collect information such as how often you visit the Service, which pages you visit, and what actions you take. We use this information in aggregate form to improve the Service.

2. How We Use Your Information

We use the information we collect to:

• Provide the Service: Operate, maintain, and deliver the features and functionality of the platform
• Process transactions: Manage your subscription, process payments, and send billing-related communications
• Improve the Service: Analyze usage patterns, diagnose technical issues, and develop new features
• Communicate with you: Send service-related notices, respond to your inquiries, and provide customer support
• Ensure security: Detect, prevent, and address fraud, abuse, and security issues
• Comply with legal obligations: Fulfill our legal and regulatory requirements

We do not sell your personal information to third parties. We do not use your content or project data to train AI models for purposes outside of providing the Service to you.

3. How We Share Your Information

We share your information only in the following limited circumstances:

3.1 Service Providers

We work with trusted third-party service providers who assist us in operating the Service, including:

• Cloud infrastructure and hosting providers
• Payment processors
• Email delivery services
• Analytics providers
• AI model providers (for content generation features)

These providers are contractually obligated to use your information only as necessary to provide services to us and are required to maintain appropriate security measures.

3.2 Legal Requirements

We may disclose your information if required to do so by law or if we believe in good faith that such action is necessary to:

• Comply with a legal obligation, subpoena, or court order
• Protect and defend our rights or property
• Prevent fraud or address security issues
• Protect the safety of our users or the public

3.3 Business Transfers

If Keygrip is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. After account termination, we retain your data for up to 30 days to allow for data export, after which it is deleted from our active systems. Some information may be retained in backup systems for up to 90 days.

We may retain certain information for longer periods as required by law or for legitimate business purposes, such as resolving disputes or enforcing our agreements.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can request that we correct inaccurate or incomplete information
• Deletion: You can request that we delete your personal information, subject to certain legal exceptions
• Data Export: You can request a machine-readable copy of your data
• Opt-Out: You can opt out of non-essential communications at any time by using the unsubscribe link in our emails or by contacting us

To exercise any of these rights, please contact us at support@keygrip.ai. We will respond to your request within 30 days.

6. Security Measures

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure password hashing
• Regular security assessments and vulnerability testing
• Access controls limiting employee access to personal information on a need-to-know basis
• Monitoring for unauthorized access and suspicious activity

While we strive to protect your information, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

7. Children's Privacy

The Service is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us at support@keygrip.ai.

8. International Data Transfers

The Service is operated from the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other jurisdictions where our service providers operate. By using the Service, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

Where required by applicable law, we implement appropriate safeguards for cross-border data transfers, such as standard contractual clauses.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party services you access through the Service.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a prominent notice on the Service at least 30 days before the changes take effect. The "Effective Date" at the top of this policy indicates when it was last revised.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Keygrip
Email: support@keygrip.ai
Website: https://keygrip.ai